FAQ
Q. What is your return policy?
A. We accept return within 30 from when item is delivered. Item must be packaged with the original packaging Used mattresses are not returnable.
Q. What is the warranty policy on the Dargash Hospital beds?
A.. 1-year warranty for the actuator electric motor, and 3-year warranty for the frame of the bed. See our full warranty policy link
Q. What is the warranty policy on the Dargash Hospital beds?
A.. 1-year warranty for the actuator electric motor, and 3-year warranty for the frame of the bed. See our full warranty policy link
We also offer 5-10 years extended warranty option.
Q. Are the medical beds and mattresses Approved to use by the FDA?
A. Yes all Dargash medical items are registered & approved for medical use by the FDA.
Q. Do you offer discount prices for healthcare facilities etc.?
A. Yes we have discounts available for Corporate Accounts. Please reach our sales Reps. @ Dargashmedical@gmail.com (833) 327-4274.
Q. What shipping options do you have for the Hospital beds?
A. We have 3 shipping options.
1) Standard free shipping – Will ship with standard LTL freight 5-7 business days in the USA.
2) In home delivery – Will deliver in the desired room in your house. Shipping 5-8 business days in the USA.
3) Shipping + Assembly – Will deliver and assemble the bed in the desired room. Shipping 5-10 business days in the USA. Our Assembly service covers most of the USA. You can contact us before ordering to make sure we can offer Assembly in your zip code.
Q. What is your cancellation policy?
A. We accept cancellation requests if the order has not been shipped yet.
Q. How long is the Handling Time?
A. We usually ship out orders within 24 hours.
Q. Do you offer store pickup?
A. Sorry, we currently to not offer store pickup.
Q. What is the item location?
A. we ship most orders from Los Angeles
Q. Are the medical beds and mattresses Approved to use by the FDA?
A. Yes all Dargash medical items are registered & approved for medical use by the FDA.
Q. Do you offer discount prices for healthcare facilities etc.?
A. Yes we have discounts available for Corporate Accounts. Please reach our sales Reps. @ Dargashmedical@gmail.com (833) 327-4274.
Q. What shipping options do you have for the Hospital beds?
A. We have 3 shipping options.
1) Standard free shipping – Will ship with standard LTL freight 5-7 business days in the USA.
2) In home delivery – Will deliver in the desired room in your house. Shipping 5-8 business days in the USA.
3) Shipping + Assembly – Will deliver and assemble the bed in the desired room. Shipping 5-10 business days in the USA. Our Assembly service covers most of the USA. You can contact us before ordering to make sure we can offer Assembly in your zip code.
Q. What is your cancellation policy?
A. We accept cancellation requests if the order has not been shipped yet.
Q. How long is the Handling Time?
A. We usually ship out orders within 24 hours.
Q. Do you offer store pickup?
A. Sorry, we currently to not offer store pickup.
Q. What is the item location?
A. we ship most orders from Los Angeles
